Decent app, but buggy, and ABYSMAL (non -existent) customer support

The app itself is kinda fun and funky. I like the graphics, and I like the dog-walking stats (given that I have a dog!).

However: a few days ago, the icon on my Dock was showing a count of 1. I checked the app, and the "Warnings" icon also showed a count of 1. When I clicked on that page to read the warning, I got a message saying that watches and warnings for my area couldnt be displayed.

I checked a couple of weather sites: there were NO warnings for anyplace anywhere near me that day.

I unchecked the box that said "Display watches and warnings." When I left that page, then went back: the box was checked again.

No matter what I tried, there was no way to find out what the icon badge was trying to alert me to; and there was no way to clear it.

I have OCD. This is a big problem.

I submitted a support request via the dev website, then asked them on Twitter how long it should take to get a reply. They answered a couple of times, saying the matter was best handled through a support request.

A week later, I have had no reply to the support request. Every day, I tweet them again, telling them I still havent had a reply. They are ignoring my tweets.

This is not how customers should be treated, when they have paid for an app.

Do not buy this app. Clearly, there are bugs wrt to watches and warnings. And if you ask for help through appropriate channels, it appears that you will get no help whatsoever.

I dont like slamming devs in app store feedback - but these guys have ignored me completely, and this bad review is what they deserve by treating me with disdain and disrespect.

Canuckgal99 about swackett X — weather, fashion and fun, v1.7.1